What Can We Learn From Apple's Customer Service Model?

Maggie Kimberl  |

Despite the fact there are about five times as many Best Buy  (BBY) stores as there are Apple  (AAPL) stores in the United States, the Apple store still outpaces sales of Best Buy. How do they do it? They start by sending their staff to hospitality training at the Ritz Carlton. So what caN we learn from Apple's customer service model? If you want to stay on top, you have to give your customers the five diamond treatment. Learn more about Apple's customer service from this infographic!

DISCLOSURE: The views and opinions expressed in this article are those of the authors, and do not represent the views of equities.com. Readers should not consider statements made by the author as formal recommendations and should consult their financial advisor before making any investment decisions. To read our full disclosure, please go to: http://www.equities.com/disclaimer


Symbol Name Price Change % Volume
BBY Best Buy Co. Inc. 58.71 0.89 1.54 2,807,026 Trade
AAPL Apple Inc. 156.82 0.96 0.62 33,751,023 Trade



Symbol Last Price Change % Change










Can the Media Solve the Partisan Conflict?

Andrew McCarthy, Contributing Editor, The National Review; Michael Zeldin, CNN Legal Analyst; Celeste Katz, Senior Political Reporter, Glamour; Silvia Davi, SVP, Contributing Editor, Equities.com; and Doug Simon, CEO, D S Simon Media discuss how the media’s role has shaped the landscape for communicators and what the media is trying to do to reduce discord in society.

Emerging Growth

GTX Corp

GTX Corp, along with its subsidiaries, is engaged in design, development, manufacturing, distribution and sales of products and services in the GPS and BLE wearable technology personal location and wandering…