What Can We Learn From Apple's Customer Service Model?

Maggie Kimberl  |

Despite the fact there are about five times as many Best Buy  (BBY) stores as there are Apple  (AAPL) stores in the United States, the Apple store still outpaces sales of Best Buy. How do they do it? They start by sending their staff to hospitality training at the Ritz Carlton. So what caN we learn from Apple's customer service model? If you want to stay on top, you have to give your customers the five diamond treatment. Learn more about Apple's customer service from this infographic!

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Companies

Symbol Name Price Change % Volume
BBY Best Buy Co. Inc. 58.71 0.89 1.54 2,807,026 Trade
AAPL Apple Inc. 156.82 0.96 0.62 33,751,023 Trade

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