Vuzix M100 Smart Glasses Support NTT DATA's Remote Field Service System

Press Releases  |

Remote Support Enables Hands Free Operation and Improved Productivity

ROCHESTER, N.Y., Sept. 8, 2015 -- Vuzix® Corporation (VUZI) , ("Vuzix" or, the "Company"), a leading supplier of video eyewear and smart glasses products in the consumer, enterprise and entertainment markets, today announced that in partnership with NTT DATA, it has developed a remote field service system using Vuzix M100 Smart Glasses. NTT DATA, one of the world's largest telecommunications and IT services companies, launched a pilot of the remote support system at its headquarters in early August of 2015.

By utilizing Vuzix M100 Smart Glasses, corporations such as NTT DATA and others can reduce at-site costs and minimize the potential for error by allowing remote monitoring of work being conducted in the field. For example, with a remote service system, a senior engineer can oversee the status and results of work being done at a remote location. During the pilot that NTT DATA conducted, a senior engineer was able to continuously monitor the remote site by sharing the point of view (POV) of a technician working on-site who was wearing the M100 Smart Glasses. Not only was the senior engineer able to share the technician's POV, he was also able to provide immediate instruction in real-time using an overlaid augmented reality (AR) marker that can be seen on the technicians POV.

Following the successful pilot, NTT DATA officially launched the system on August 31, 2015. NTT DATA management expects remote support service to reduce operating costs incurred in the field and to increase worker productivity. NTT DATA intends to expand the use of the system throughout its operations, including at international worksites in China, India, North America and Europe. The company anticipates full implementation of their remote support system for sale to third party customers by March of 2016.

Without the remote support system, NTT DATA required at least two engineers to remain at the worksite to oversee operations in order to ensure quality control. This redundancy resulted in higher operating costs and taxed an already over-burdened senior engineering staff, significantly reducing productivity. During the pilot, the use of the Vuzix M100-enabled remote support service improved productivity, worker efficiency, safety and accuracy and minimized work stoppage. Using the Vuzix M100 Smart Glasses enabled the technician to continue working and access a user manual via the internet and view it on the M100 display. The technician was also able to dictate memos or notes using the M100's built-in microphone and even to take pictures in a hands-free manner using the M100's camera, which can also record video and audio.  The technician was able to provide status reports to a senior engineer at another location via the internet and to seek assistance in order to trouble shoot problems together.

The senior engineer was able to check the status of ongoing work through the photos, videos and voice data. He was also able to provide commentary in real-time and mark-up photos taken on site. The technician was then able to view the mark-ups on his display via the M100's AR technology.

Features of the remote field service include:

Intuitive User Interface The smart glasses are user friendly and have an intuitive and precise user interface that allows hands-free access of the internet to input data or obtain instructions. By using voice recognition, gyro commands, and gestures; the smart glasses can be operated in a hands-free manner without the need of manual input through a keyboard.

Device compatible The system works on any Android device. If hands free operation is required, it is best to use the M100 Smart Glasses. If a larger display is needed, the system is compatible with a smart phone or tablet.

Enables access by multiple users The screen and monitor can be accessed by multiple technicians and senior engineers simultaneously. This allows a senior engineer to support several technicians at the same time. It also allows the technician to seek support from multiple senior engineers with different areas of expertise.

NTT DATA intends to make the system available to its clients who require remote maintenance or hands-free solutions. NTT DATA is exhibiting and demonstrating this remote field service system using wearable devices on September 7-8 at the Tokyo Wearable Tech Expo 2015.

About Vuzix Corporation

Vuzix is a leading supplier of Video Eyewear and Smart Glasses products in the consumer, commercial and entertainment markets.

The Company's products include personal display and wearable computing devices that offer users a portable high quality viewing experience, provide solutions for mobility, wearable displays and virtual and augmented reality. Vuzix holds 41 patents and 10 additional patents pending and numerous IP licenses in the Video Eyewear field. The Company has won Consumer Electronics Show (or CES) awards for innovation for the years 2005 to 2015 and several wireless technology innovation awards among others. Founded in 1997, Vuzix is a public company (VUZI) with offices in Rochester, NY, Oxford, UK and Tokyo, Japan.

Forward-Looking Statements Disclaimer

Certain statements contained in this news release are "forward-looking statements" within the meaning of the Securities Litigation Reform Act of 1995 and applicable Canadian securities laws. Forward looking statements contained in this release relate to this NTT Data partnership project, cost savings from use of the system and future sales revenues, among other things, and the Company's leadership in the Video Eyewear and AR display industry. They are generally identified by words such as "believes," "may," "expects, "anticipates," "should" and similar expressions. Readers should not place undue reliance on such forward-looking statements, which are based upon the Company's beliefs and assumptions as of the date of this release. The Company's actual results could differ materially due to risk factors and other items described in more detail in the "Risk Factors" section of the Company's Annual Reports and MD&A filed with the United States Securities and Exchange Commission and applicable Canadian securities regulators (copies of which may be obtained at or Subsequent events and developments may cause these forward-looking statements to change. The Company specifically disclaims any obligation or intention to update or revise these forward-looking statements as a result of changed events or circumstances that occur after the date of this release, except as required by applicable law.

For further information:

Media and Investor Relations Contact:

Andrew Haag                                   
Managing Partner          
IRTH Communications
Tel: (866) 976-4784

Vuzix Corporation
2166 Brighton Henrietta Townline Road
Rochester, NY 14623 USA
Investor Information – Grant Russell
Tel: (585) 359-7562

For further sales, and product information, please visit:

North America:




DISCLOSURE: The views and opinions expressed in this article are those of the authors, and do not represent the views of Readers should not consider statements made by the author as formal recommendations and should consult their financial advisor before making any investment decisions. To read our full disclosure, please go to:


Symbol Name Price Change % Volume
VUZI Vuzix Corporation 5.50 -0.13 -2.31 161,549 Trade



Symbol Last Price Change % Change










What Is Petrolithium?

MGX Minerals explains the advantages of petrolithium and how they are helping to solve future problems today.

Emerging Growth

Radient Technologies Inc.

Radient Technologies Inc is engaged in research, development and commercialization of environmentally responsible technology for the extraction, isolation and purification of soluble products from a wide range of materials using…