“It’s a deeply sad day at Southwest Airlines as we share the news of Teresa’s death,” Chief Executive Officer Gary Kelly said in the statement. “Teresa Laraba contributed so much to Southwest Airlines during her more than 30 years with the company and she will be forever in our hearts.”
Laraba took on new responsibilities with the retirement a month ago of Ginger Hardage, who was Southwest’s senior vice president of culture and communications. I had the pleasure of talking to Teresa many times during my days covering Southwest Airlines (LUV). She was smart,kind and professional. She was also one of the best C-Suite customer service executives corporate governance has ever seen. Teresa was 53.
Laraba will be missed by many, not the least being her family. Southwest will miss her leadership and presence. I am sad to report the loss of this great, great human being !! I will miss you Teresa