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Customers Just Want to Be Heard

Preventing customer churn is as simple as listening to your customers.

Preventing customer churn is actually pretty simple. Most customers just want to be heard and understood. Empowering call center professionals to make the customer’s day better is a great way to reduce churn. All businesses rely on repeat customers to stay alive, so every customer you lose shortens your company’s lifespan a little more. Learn more about preventing customer churn from this infographic.

Many people think of position size in terms of how many shares they own of a particular stock. But it’s much smarter to think of it in terms of what percentage of your total capital is in a particular stock.