Customers Just Want to Be Heard

Maggie Kimberl  |

Preventing customer churn is actually pretty simple. Most customers just want to be heard and understood. Empowering call center professionals to make the customer's day better is a great way to reduce churn. All businesses rely on repeat customers to stay alive, so every customer you lose shortens your company's lifespan a little more. Learn more about preventing customer churn from this infographic.

DISCLOSURE: I work for NowSourcing, the company that designed this infographic.

The views and opinions expressed in this article are those of the authors, and do not represent the views of Readers should not consider statements made by the author as formal recommendations and should consult their financial advisor before making any investment decisions. To read our full disclosure, please go to:


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