Robert Richman – Culture Architect / Keynote Speaker / Consultant
Keynote Speaker and Culture Architect. Author of the Culture Blueprint (October 2013)
Tony Hsieh of Zappos.com asked Robert Richman to turn the Zappos culture and service into a business itself. They created Zappos Insights – the B2B wing of Zappos.com training thousands of companies in culture, engagement, customer service, leadership and innovation. Robert grew the business from a proof of concept to a multi-million dollar company (And it remains the only additional revenue source for Zappos.com besides consumer goods).
Robert has spoken to and consulted for Google, Toyota, Whole Foods, Eli Lilly, Tony Robbins, Harvard’s Innovation Lab, the Corporate Executive Board and many others.
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